Client Reviews

"Said of Reliable Airport Service LLC is the ultimate professional. My husband and I, along with some of our neighbors, use RAS for all our airport-transportation needs. At this point, we couldn't imagine using anyone else. His cars are always spacious and very clean, with fresh bottled water and the day's newspapers ready for your use. He has a knack for 'reading' people, sensing when the client needs some quiet time, and yet cheerily engaging in stimulating talk of world affairs if that is her wish. Having Said of RAS drive us to the airport ensures that we'll start our trip on a positive note."

"Reliable Airport Service is EXACTLY what you want when you need a car service to get you to and from the airport. Said is never late picking you up for your trip out of town and he is always there for you at Detroit Metro when you return. You will not call anyone else after you have met Said and experienced his very professional service."

"I have had the good fortune of becoming a regular client of Reliable Airport Service over the past four years. In fact, I would not call anyone else should I need airport transport. Not only is Said reliable, as his company name suggests, but he is also friendly, intelligent, and interesting — a welcome combination at the end of a long day of travel."

"Reliable features in the name, and this is what you will be getting with RAS — extremely reliable service, from the first moment of contact to drop-off at the airport or at home. Yet reliable is only one of many qualities that distinguishes RAS from similar businesses. If you want friendly, personable, flexible service to meet your needs, you cannot go wrong with RAS."

"Outstanding Service. My wife and I have used Said's service for several years. He is always prompt, reliable and dependable, a very safe driver, courteous and respectful. We consider him a family friend and would use no other airport transportation service. He has our highest endorsement!"

"The name of this service says it all: Reliable Airport Service. I once had a flight delayed and didn't arrive until 2:30 in the morning. I figured I'd have to take a taxi home — but as I walked out toward baggage claim, there he was. He'd been monitoring the flight. For dependability, loyalty and consistency of service I highly recommend Reliable Airport Service LLC."

"We are professors at the University of Michigan who have used Said's service since it began. Nothing in our experience compares to this delightful and dependable half hour we spend with him to and from the airport when we travel. He has never failed us. Ann Arbor is fortunate to have Said Farah and it is a pleasure to recommend him to others!"

"Ever since a trusted friend recommended Reliable to me, I have been delighted. As a dean and consultant I travel a fair bit. Reliable is precisely that: reliable. And more: Said is friendly but not intrusive, always cheerful, and absolutely committed to top quality customer service. He is the exclusive provider of airport transportation for all of our faculty and research visitors."

"Reliable Airport Service LLC provides an outstanding service in every respect — 100% reliable, always on time, extremely helpful, polite and courteous. Moreover, Said & his staff are always going the extra mile for the clients. On top of it, it's still affordable. Be sure to expect a very smooth ride."

"Traveling up to 50% of the time, I require dependable and flexible airport transportation. Reliable Airport Service LLC delivers a professional service that definitely reduces the stress of constantly being on the move. I have been using this service for over 2 years and I have no concerns with recommending this service highly."

"I cannot give enough praise to Said! His professionalism and sense of customer service speak for themselves — such a wonderful gentleman who has always come through and has never let me down. Thank you Said!"

"While visiting at UM in 2008–2009, I took Reliable Airport Service to DTW over a dozen times. Normally, I stress about logistics for travel, but Said is so organized and punctual that I learned never to worry about my ride. He also does a great job of adapting to changing flight schedules and delays."

"Reliable Airport Service could not be more appropriately named. I have been a loyal customer since 2005 and RAS has never let me down. RAS has always picked me up when promised — usually well before the appointed pick-up time. With RAS, airport travel is anxiety-free."

"I have used Reliable Airport Transportation for several years now. Their service is always stellar! I use them often for Visiting Scholars and the feedback I receive about Said is outstanding — 'wonderful'; 'prompt, and truly reliable'; 'friendly, courteous, welcoming'. I recommend them to everyone in the University community."

"Very professional, punctual, friendly, and clean! We always use Reliable Airport Service for transportation to the airport — and they have even come to our rescue on short notice on more than one occasion! I would recommend this service to anyone, and have them programmed into my cell phone."

"Reliable Airport Service is easily the best part of my travel itinerary. If only the airlines were as reliable, prompt, courteous, and comfortable…"

"Having read all the favorable reviews it is easy to understand why so many people choose no airport transportation other than Reliable Airport Service LLC. In addition to cleanliness, safety and reliability, the owner Said Farah is a refined and knowledgeable man, well spoken and with a high degree of integrity. Our hospital staff routinely calls on him."

"Said was my driver (and dear friend) during my four years at the University of Michigan. He was very dependable — one time when I did not wake up for an early morning flight, he came knocking on my door to make sure I got to the airport on time. I always knew that if I needed him for anything, I could call and he would find a way to be there for me."

"I am a director of a small English language school in Italy. I have used Reliable Airport Services many times and have been struck by the courtesy, speed and professionalism of the service offered. If only all such services were this good! Said A. Farah and his team offer the best and it shows!"